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Terms & Conditions

1) General

LIFESSENZ products are food supplements, not medicines, and are not intended to diagnose, treat, cure, or prevent any disease. Results may vary. Consult a qualified healthcare professional if you are pregnant, nursing, have a medical condition, or are on medication.

2) Orders & Pricing

Prices are subject to change without notice. An order is confirmed only after payment is received. Any offers or bundles may have limited validity.

3) Shipping & Returns

We aim to dispatch orders within the stated timelines. If you receive a damaged or incorrect item, contact us within 48 hours with photos for assistance. For safety, opened consumables may be ineligible for return unless defective.

4) Privacy & Data

  • We collect only necessary details (name, contact, order information) to fulfill orders and provide support.
  • WhatsApp: We store your opt-in status and conversation history to comply with Meta’s Business Messaging policies.
  • We never sell personal data. Sensitive health information should not be shared over chat.
  • You can opt out of WhatsApp messages anytime by replying STOP. For help, reply HELP.

5) Liability

To the maximum extent permitted by law, LIFESSENZ is not liable for indirect, incidental, or consequential damages arising from product use or website access.

6) Updates

We may update these terms from time to time. Continued use constitutes acceptance of the revised terms.

7) Contact Information